Support, Safety, Billing & Platform Assistance
GoNex Technologies Inc. provides professional support, operational assistance, and platform communication for users, riders, drivers, businesses, and independent service providers.
General Support
Email Support:
support@gonex.tech
- General inquiries
- Account assistance
- Technical support
- Platform questions
- Service concerns
Driver & Provider Support
Provider Support Email:
drivers@gonex.tech
- Driver onboarding
- Provider verification
- Vehicle documentation
- Account reviews
- Compliance inquiries
- Payment support
Safety & Emergency Reports
Safety Team:
safety@gonex.tech
- Safety concerns
- Harassment reports
- Fraud reports
- Unsafe behavior
- Emergency follow-up
- Community guideline violations
If you are experiencing an emergency, contact local emergency services immediately.
GoNex is not an emergency response provider.
Billing & Payment Support
Billing Department:
billing@gonex.tech
- Payment inquiries
- Refund requests
- Cancellation disputes
- Billing adjustments
- Transaction reviews
Important Platform Notice
GoNex Technologies Inc. operates as a technology platform connecting users with independent third-party service providers.
Service availability, provider availability, and operational support may vary by location and operational conditions.
Get in Touch With GoNex
Have questions about GoNex, driver registration, rider access, or business partnerships? Contact our team and we’ll get back to you as soon as possible.
Office Address
999 E Touhy Avenue, Suite #250 A
Des Plaines, IL 60018